ZRP's project cell began building the receivables anticipation platform following an agile approach. A minimum viable product (MVP) was created to test the basic functionalities with a select group of initial customers. Feedback from these customers was essential for refinements and continuous improvements (and in this case they were extremely positive about the result/solution developed). Throughout the process, the team adopted a posture of active listening, seeking to understand the needs of the end clients and adapting the product according to the client's audience and interests. Regular meetings were held to share updates, ask for feedback and discuss client suggestions (in addition to the rituals provided by the methodology used - SCRUM). This collaborative approach strengthened (over time) the relationship between ZRP and 39A, creating an environment of long-term trust and resulting in Torqi.
A crucial part of the project's success was learning from the client about the requirements, proposed solutions and decisions made (with great and fundamental help from ZRP).
In this phase three, the main focus was on building the product, which involved the whole team (QA / PO / Designer / Developers) - in addition to Torqi, allowing everyone to participate in the creation and making it possible to discard training for the contracting company.
During this time there were unforeseen events and the team was restructured at Torqi's option, which made it difficult to carry out some processes and even caused obstacles in terms of continuous deliveries. However, the team proved to be very determined and committed to the project*, overcoming relationship obstacles and publishing the product to the market.
The team had an overall average score of 90.4%, according to the velocities collected through JIRA.